We keep everyone informed from our CRM/PMS tool “Buildertrend.” From what we know, we are the only local Pool builder that uses a CRM/PMS tool that helps us keep track of your project to stay on budget, on-time, and informed of everything that is happening when our crews are there. The greatest thing is that you, the client, has access to this platform for free, and its easy to use from your computer or mobile device. You’ll be able to see your progress billing, make payments, review our daily logs from our crews onsite, track the progress/schedule of your project, submit warranties, and even finance your project through this platform. Every customer that has used Buildertrend has had a great experience!

Once we get the contract signed and get the “Pre-Construction” phase started, we will set up a time for us to meet in our office and review all the materials we offer that fall into the budget and/or any material you may be interested in upgrading. We have a wide variety of suppliers that give us samples of Marble and Travertine stone from Turkey & Italy. We have wide range of glass tile to highlight your pools waterline, features, and steps. Lastly, we have pool plaster finish samples from SGM Florida Gem, PebbleTec, and WetEdge. It can be daunting, but we are here to guide you through process and help make the right decision!

In our contract, we will provide you with a comprehensive breakdown of the schedule of values at each phase. We break it down into 6 payments: (~30-35%) Deposit, (~25 – 30%) Gunite Draw, (10 – 15%) Plumbing Draw, (10 – 15%) Hardscape Draw, (3 – 5%) Plaster Draw, and ( 2 – 5%) Final Draw. These terms are based on the complexity, features, securing of materials, and are subject to change. If a Change Order should arise through-out the project, these are due 100% at signing.

Congratulations! You are almost there! Just like any project, there will always be a few items needing to be punched out & addressed. In gathering this list, your project manager will walk the job with you to review the Pool, the hardscaping (if applicable), and the operation of the Pool Equipment to see what needs to be done. Also, during this time, we will engage a Pool Service technician to get the Pool started up for the first 28-days. This is the normal timeframe for the new finish to cure and will be based on your selected finish. At the completion of the start-up, it is highly recommended that you continue service for at least 1 year with the technician.

All warranties are made through the manufacturers of the equipment, plaster, and setting materials supplied. We offer a 1-year workmanship warranty on our work, but we have the reputation of coming out beyond that to keep our customer satisfied.